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CASE STUDY

LSR Wellness

A growing concierge medical practice needed their digital presence to match the care they deliver in person. So we built it from the ground up — website, brand, content, and connection.

LSR Wellness clinician reviewing notes with a patient in an exam room
INDUSTRY
Concierge Primary Care
SCOPE
WebsiteSocial MediaEmail MarketingGraphic DesignPhotography
THE CHALLENGE

A trusted practice with an outdated reflection online

LSR Wellness was expanding — new clinic, new doctors, growing patient base. But their digital presence wasn’t keeping pace.

They didn’t have the time, capacity, or internal expertise to manage email marketing or social media consistently. The brand felt static and outdated, and they didn’t feel proud of how it showed up online. Most importantly, they had no clear way to communicate with patients and the community about their growth and new offerings.

THE APPROACH

Built into every touchpoint

Not a campaign. A system — one that ties the website, the inbox, the feed, and every printed piece into a single, recognizable practice.

01 / UNIFIED BRAND SYSTEM

One brand, every surface

From the website to the inbox to the feed, every touchpoint feels like the same warm, confident practice — built around a consistent voice, visual language, and design system.

02 / CONSISTENT PRESENCE

Reliable cadence, real warmth

Three social posts a week, monthly newsletters, quarterly campaigns. Reliable enough to build trust, intentional enough to feel personal — never templated.

03 / ACTION EVERYWHERE

Every doorway leads somewhere

Site CTAs, post captions, email buttons, even printed handouts — all built to guide a curious visitor toward the next step. No dead ends, no guessing.

THE RESULT

The presence finally matches the practice

A consistent brand and a reliable content cadence turned a quiet account into a growing, engaged community. Here’s the snapshot before you scroll the full story.

2,000+
Instagram followers
Up from roughly 280 — a 583% lift in just over a year.
48K+
Peak monthly views
From a handful at the start, with 37K+ sustained the following month.
707
Monthly engagements
Up from single digits — an engaged community, not just a follower count.
WEBSITE DESIGN + BUILD

A site that matches the care delivered

We designed and developed a website for LSR Wellness that finally matched the level of care they deliver — warm, professional, and built to grow with a practice expanding to two locations.

Hover to scroll ↓
lsrwellness.com
LSR Wellness website homepage — desktop view
Hover ↓
LSR Wellness website haverford services page — mobile view
Visit the full live site ↗
SOCIAL MEDIA MANAGEMENT

From inconsistent to unmistakable

Drag the slider to see the transformation. Before we started, posting was sporadic and the visual language was disconnected. Today, the feed feels intentional, cohesive, and warm — a true reflection of the practice.

BEFORE
Inconsistent posting, no strategy
  • ~280 followers
  • Sporadic schedule
  • Disconnected visual language
  • Single-digit monthly engagement
Inconsistent posting, no strategy
Cohesive, intentional, growing
BEFOREAFTER · TODAY
AFTER · TODAY
Cohesive, intentional, growing
  • 2,000+ followers
  • 3 posts per week
  • Doctor-led educational insights
  • 700+ monthly engagements
THE NUMBERS

From single digits to measurable momentum

Total Instagram followers grew from

~2802,000+
With single-month gains as high as +283 new followers.
PEAK MONTHLY VIEWS
48K+
Monthly views climbed from a handful at the start to over 48,000 at peak — and over 37,000 sustained the following month.
YEAR-OVER-YEAR · BEFORE & AFTER

Comparing April 2025 (the month before we started) to April 2026

Total Followers
2800
↑ +0%
Monthly Views
1330
↑ +0%
Monthly Engagements
80
↑ +0%
New Followers in Month
+1+0
↑ +0%
Monthly Comments
00
↑ from zero
Monthly Post Saves
00
↑ from zero
THE CONTENT SYSTEM

Five pillars driving every post

Each piece of content gets purpose before it gets pixels. Here’s the system we built for LSR.

HUMANIZE & BUILD TRUST
Company Culture
+ Behind-the-Scenes

Showcase the warmth, professionalism, and expertise of the team. Make people feel like they already know the practice before they walk in.

BUILD SOCIAL PROOF
Client Testimonials
+ Results

Highlight transformation stories that inspire and convert. Real journeys, real outcomes — told with patient consent and dignity.

EXPLAIN THE WHAT & HOW
Services
+ Offerings

Clearly communicate what LSR offers, how the membership model works, and the real benefits patients can expect.

MOTIVATE & ALIGN
Wellness, Lifestyle
+ Inspiration

Align with the audience’s aspirations — energy, balance, vitality. Content that feels less like marketing and more like a friend’s advice.

POSITION AS TRUSTED LEADER
Education
+ Tips

Establish LSR as the go-to source for functional and preventive health in the community. Always informed, never preachy.

SHORT-FORM VIDEO

Reels designed to land

Short-form video built to educate, connect, and convert. Tap any reel to play it full-size.

The Balance Test
Bootcamp with Dr. Fields
Health Trends, Explained
Four Years of LSR
Summer Travel Tips
The Grip Strength Test
Why the Plank Matters
Myth-Busting with Dr. Rosen
Advice with Dr. Watto
Inside Our Space
EMAIL MARKETING

Monthly touchpoints that feel personal

The SociaLight team worked closely with us to understand our specific and general needs. The outcome was a huge and important step forward for us and a great realization of our exact goals.
Adam Rosen, Co-Owner, LSR Wellness
Adam Rosen
Co-Owner, LSR Wellness
YOUR BRAND, NEXT

Ready for results
that feel this good?

For LSR Wellness, that meant a stronger website, a consistent content system, and marketing that finally matched the quality of the practice.